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Blog » eCommerce & Delivery » Arrival Scan UPS – Where is Your Package?

Arrival Scan UPS – Where is Your Package?

David Hughes by David Hughes
March 19, 2023
in eCommerce & Delivery
4 min read
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What Does “Arrival Scan” Mean? When you get a tracking update that says “Arrival Scan” from UPS, it means that your package has reached a UPS sorting center. But what does that really mean, and what should you do if your tracking gets stuck? Let’s break it down.

Where Is Your Package? Your package is at a UPS sorting center when you see the “Arrival Scan” update. This is like a pit stop for your package on its journey to your doorstep. Think of it like your package taking a rest and getting ready for the next leg of its trip.

Why Does It Happen Multiple Times? You might see the “Arrival Scan” update more than once during your package’s journey. That’s because your package will visit different sorting centers along the way to its final destination. Each time it stops at one of these centers, you’ll get an “Arrival Scan” update.

What Happens at the Sorting Center? When your package arrives at the sorting center, it’s not just your package that gets scanned. All the packages on the delivery truck are scanned too. So, the “Arrival Scan” alert is triggered when the truck arrives at the sorting center, not when each package is taken off the truck. It’s like a big group check-in for all the packages.

What Comes Next? After the check-in, your package and all the others on the truck are unloaded and sorted. They’re organized based on their final destinations. Your package is getting closer to your door with each step.

What to Do If Tracking Gets Stuck? Sometimes, tracking might seem stuck or not update for a while. Don’t worry too much if this happens. Sometimes, the system needs a little time to catch up. But if it’s been a long time, and you’re concerned, you can contact UPS for more information.

So, when you see “Arrival Scan” in your tracking updates, it just means your package is taking a breather at a sorting center before continuing its journey to you. It’s all part of the process to make sure your package gets to you safely and on time.

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Which Facility Is Your Package at When You See “Arrival Scan”?

When you see the “Arrival Scan” update in your tracking, it’ll also tell you which facility your package is at. Here’s how to figure it out:

1. Origin Facility: The first time you see “Arrival Scan,” it means your package has reached the facility close to the sender, where your journey begins.

2. Destination Facility: After that first stop, your package will be sent to another facility closer to where it’s supposed to be delivered. When it arrives there, you’ll get another “Arrival Scan” update.

3. More Stops: Unless your package is going from one place to another really nearby, it will usually go through at least two facilities, and sometimes three, on its way to you. So, there might be more “Arrival Scan” updates along the way.

“Out for Delivery” Scan: The final time you’ll see “Arrival Scan” is when your package reaches the facility nearest to your home. After that, it’s usually “out for delivery,” which means it’s on its way to your doorstep.

What If Tracking Is Stuck on “Arrival Scan”?

If your tracking gets stuck on “Arrival Scan,” don’t panic. Here’s what you need to know:

1. Patience is Key: It’s normal for the tracking to not update right away. Sometimes it takes a bit of time for your package to move through the facility and for the system to update.

2. Possible Delays: Things like high mail volumes during certain seasons, sorting issues, technical problems, or even COVID-related staffing challenges (especially during the height of the pandemic) can slow things down. So, be patient for a few days.

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3. Contact UPS: If your tracking hasn’t changed for a long time, it’s a good idea to get in touch with UPS to see what’s going on. They can help you figure out if there’s an issue, like your package being misplaced in the sorting facility.

4. Departure Scan: Remember, the next update you should see after “Arrival Scan” is “Departure Scan,” which means your package has left the facility. If you don’t see this after a reasonable amount of time, it’s definitely a good idea to reach out to UPS.

In Conclusion: What “Arrival Scan” Means

To wrap it up, “Arrival Scan” from UPS is a regular update that tells you your package has reached a UPS facility and is on its way to you.

Remember, you might see this update more than once as your package goes through different places on its journey. Just look at the tracking info to see where it’s arrived.

Don’t get too excited if you see “Arrival Scan.” It doesn’t mean your package is about to show up at your door, but it’s a good sign that things are moving along as they should.

When to Contact UPS: If your tracking gets stuck for about 3 to 5 days and you’re getting a little worried, it’s a good idea to reach out to UPS. They can help you figure out what’s going on and when you can expect your package to arrive.

So, in the world of package tracking, “Arrival Scan” is like a progress report that your package is on the move. Keep an eye on it, and if you’re unsure, don’t hesitate to give UPS a call to get the inside scoop on your delivery.

Table of Contents

  • Frequently Asked Questions
      • 1. What does an arrival scan mean for my UPS package?
      • 2. How long does it usually take for a package to be delivered after an arrival scan?
      • 3. What if I haven’t received any updates on my package after the arrival scan?
      • 4. Can I pick up my package from the UPS facility after an arrival scan?
      • 5. What if my package is marked as “Out for Delivery” but hasn’t been delivered yet?
      • 6. What if my package hasn’t arrived after several days of an arrival scan?

Frequently Asked Questions

1. What does an arrival scan mean for my UPS package?

When you see an arrival scan on your UPS tracking information, it means that your package has arrived at a UPS facility and is in the process of being sorted and prepared for delivery.

2. How long does it usually take for a package to be delivered after an arrival scan?

The time it takes for a package to be delivered after an arrival scan can vary depending on various factors such as the distance the package needs to travel and the service level chosen. Typically, packages are delivered within 1-2 business days after the arrival scan.

3. What if I haven’t received any updates on my package after the arrival scan?

If you haven't received any updates on your package after an arrival scan, it is possible that there may be a delay in the delivery process. It is recommended that you contact UPS customer service for further assistance.

4. Can I pick up my package from the UPS facility after an arrival scan?

Yes, you can arrange to pick up your package from the UPS facility after an arrival scan if you prefer. You can do this by contacting UPS customer service and arranging for a pickup location and time.

5. What if my package is marked as “Out for Delivery” but hasn’t been delivered yet?

If your package is marked as "Out for Delivery" but hasn't been delivered yet, it is possible that there may be a delay in the delivery process. You can contact UPS customer service for further assistance and updates on your package.

6. What if my package hasn’t arrived after several days of an arrival scan?

If your package hasn't arrived after several days of an arrival scan, it is possible that there may be a delay or issue with the delivery process. It is recommended that you contact UPS customer service for further assistance and to inquire about the status of your package.
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David Hughes

David Hughes

Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.

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