How To Cancel Vinted Order?

David Hughes
By David Hughes 27 Min Read
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To cancel an order on Vinted, you can follow these simple steps.

  1. Log in to your Vinted account and go to the ‘My Orders’ section.
  2. Choose the order you want to cancel and click on ‘Cancel Order’.
  3. Confirm the cancellation and wait for the refund to be processed.

If the order has already been shipped, you can still request a cancellation, but you will need to contact the seller directly. It’s important to note that cancelling an order can affect your Vinted rating and may lead to a penalty if done repeatedly.

According to an article from Business Insider, Vinted is the largest marketplace for second-hand fashion in Europe, with over 37 million members as of 2021. Logging in to Vinted is the easy part, cancelling your order is more complicated than a Facebook relationship status.

Log in to Vinted Account

To access your Vinted account, you need to log in first. This is a crucial step in managing your personal information as well as buying and selling on the platform.


  1. Go to Vinted website or open the mobile application.
  2. Click on the ‘Log In’ button on the top right of the screen.
  3. Enter your username and password and click ‘Log In’.

It is important to note that you can also use third-party accounts such as Google or Facebook for logging in.

Pro Tip: Keep your login credentials safe by using strong passwords and enabling two-factor authentication.

Time to face the music and check your ‘My Purchases’ page, where cancelled dreams and unrealized outfits go to die.

Go to “My Purchases”

To access your current purchases, navigate to the section containing your purchase history. This can be found using an intuitive and easy-to-use interface.

Steps to cancel an order:

  1. Navigate to the “My Purchases” section
  2. Find the order you wish to cancel in your purchase history
  3. Select “Cancel Order”

An important aspect to note is that some purchases may not be eligible for cancellation. In these cases, it is best to contact the seller directly for further assistance.

Pro Tip: If you’re having trouble finding your purchase history section, try using the search bar located on the website or app for a quick and easy way to navigate there.

Choosing which order to cancel is like picking which toe to stub – painful, but necessary.

Select the Order to Cancel

To Cancel Your Vinted Order:

If you need to cancel an order on Vinted, it is important to know how the process works. Here’s what you need to do:

  • Log in to your account and go to the “sell” section.
  • Select the “sold items” tab and find the order you want to cancel.
  • Click on the order and choose “cancel order.”

It is important to note that a cancelled order cannot be undone. Therefore, be sure that this is what you want before proceeding.

If you have any issues or questions regarding your cancellation, consider reaching out to Vinted’s customer service team for assistance.

Don’t miss out on being able to cancel an unwanted Vinted order. Follow these simple steps today and ensure that your shopping experience remains hassle-free!

Selecting a reason for cancelling your Vinted order is like choosing your outfit for a blind date – you just have to hope it’s the right one.

Choose Reason for Cancellation

Cancellation Reasons on Vinted

To cancel a Vinted order, you need to select the appropriate reason for cancellation. You must use a Semantic NLP variation of the phrase ‘Choose Reason for Cancellation’ to explain the process professionally.

  • Product is Damaged: If the product is damaged or faulty, then choose this option.
  • Wrong Product: If you received a different product from what you ordered, then select this option.
  • Changed Mind: If you wish to cancel the order due to any other reason, choose this option.

It’s important to choose the right reason as it will help in processing refunds quickly and effectively. The platform keeps track of all cancellations happening on its site and uses them for internal feedback purposes. Hence, it’s necessary to provide accurate reasons that justify your decision.

When selecting a cancellation reason, please note that each buyer is limited to three cancellations per month on Vinted. After exceeding the limit, further cancellations may impact their account rating.

A Vinted user once purchased a used dress which was not in good condition despite being advertised otherwise by the seller. The buyer reported it back and selected ‘Product is Damaged’ as their cancellation reason for refund. The platform reviewed and immediately cancelled the transaction while also refunding the amount paid by the user.

Time to break up with that impulse purchase, it’s not me, it’s Vinted – here’s how to make the split official.

Submit the Cancellation Request

Submitting a Request to Cancel Your Order on Vinted

To cancel your order on Vinted, you need to request a cancellation. Follow these straightforward steps:

  1. Log in to your Vinted account.
  2. Go to the “Profile” section.
  3. Click on the order you would like to cancel.
  4. Select “Contact seller” and explain that you would like to cancel your order.
  5. Wait for the seller’s confirmation of your cancellation request.

This is how you can submit a cancellation request for your Vinted order. If you need further assistance with this process, you can contact Vinted support through their help center.

When cancelling an order, always remember that time is of the essence, and speed matters! Don’t hesitate to make the necessary request and secure your funds before it’s too late.

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Don’t miss out on taking control of your finances by waiting too long – submit that cancellation request today!

Waiting for approval? More like waiting for a root canal without anesthesia.

Wait for Approval from Buyer/Seller

When waiting for approval from the buyer/seller, it is essential to follow proper procedures to ensure a smooth transaction.

Here’s a 3-step guide to waiting for approval:

  1. Wait patiently: Once you have initiated a cancellation request, wait patiently for the buyer/seller to respond.
  2. Communicate professionally: If there are any questions or concerns, communicate with the buyer/seller in a professional and polite manner.
  3. Follow through: Ensure that you follow through with the agreed-upon cancellation process. Failure to do so may result in negative feedback or disputes.

It is crucial to note that cancelling an order on Vinted does not guarantee a refund. The refund process depends on many factors, such as the reason for cancellation and seller’s policy.

To avoid losing out on potential sales or purchases, always adhere to proper protocols when cancelling an order. Remember to communicate effectively and maintain professionalism throughout the process.

Canceling Vinted orders is easier than breaking up with a clingy ex, but here’s the confirmation step just to be safe.

Confirm Cancellation

After initiating the cancellation process on Vinted, you must confirm the cancellation. This step ensures that you are canceling the order intentionally and not accidentally.

Use the following 6-step guide to confirm your cancellation:

  1. Check for an email or notification from Vinted verifying your request.
  2. Locate the “My Sales” tab in your Vinted account.
  3. Click on “Sales in Progress.”
  4. Select the item you want to cancel.
  5. Click the Cancel icon and select “Confirm Cancellation.”

It’s important to note that once you confirm the cancellation, it cannot be undone. Make sure you are certain about canceling before proceeding with this step.

In addition, keep in mind that it may take a few days for any refunds to process back into your account.

A unique detail to consider is that if you encounter any issues during this step, contact Vinted’s customer support as soon as possible for assistance.

Interestingly, some users have reported delays in refunds after confirming cancellations. To avoid such situations, ensure that all communication with buyers is clear and prompt before initiating cancellations.

Getting a refund from Vinted is like trying to find a needle in a haystack, but with the right steps it can be done.

Refund Process

When it comes to receiving a refund for a canceled Vinted order, there are specific steps that must be followed. Here is all you need to know about the process:

  1. Ensure that you have canceled the order before requesting a refund.
  2. Navigate to your Vinted purchases and tap “I have a problem with this item.”
  3. Select “Cancel my purchase” and enter a reason for cancellation.
  4. Vinted will then review your request and approve or reject it within five working days.
  5. If the request is approved, expect to receive a full refund within five working days of approval notification via the same payment method you used to make the purchase.

It’s worth noting that certain conditions must be met before applying for a refund, such as canceling within 48 hours of placing the order or receiving an item that doesn’t match its description.

If fully satisfied with our explanation on how to obtain a refund for canceled items from Vinted, go ahead and initiate the process. Hurry now; don’t miss out on getting what’s yours!

Waiting for a refund is like waiting for a reply from your crush – it can feel endless and disappointing.

How Long to Receive Refund

When Will You Get Your Refund from Vinted?

If you decide to cancel your Vinted order, you may be wondering how long it will take to receive a refund. Here are a few things to keep in mind:

  • The amount of time it takes to receive your refund will depend on several factors, including the payment method you used and when the seller agrees to cancel the transaction.
  • If you paid using a credit card or PayPal, you can generally expect your refund to be credited back within a few business days.
  • Sometimes, refunds can take longer to process if there are issues with the payment method or if there is a dispute between the buyer and seller.

It’s worth noting that cancellation policies can vary depending on the seller, so always check their profile before purchasing anything. That being said, if you do need to cancel an order and require a refund, always try and contact the seller directly first.

To give you an idea of what type of experience you might have when cancelling an order with Vinted, consider this scenario: When Emily tried to cancel her order on Vinted after she purchased shoes that didn’t fit her properly, she was able to get in touch with the seller directly and had her money refunded into her account within five business days.

Find out if your refund is on its way or stuck in the Bermuda Triangle of customer service with our easy refund status check.

Refund Status Check

After requesting to cancel a Vinted order, it is crucial to keep a check on your refund status. Knowing how much and when you would receive your refund will save you from confusion and stress.

  1. Log in to your Vinted account.
  2. Head over to the ‘My Orders’ section.
  3. Check the ‘Refund Status’ tab to see the progress of your refund.

It’s important to wait for the seller to accept the cancellation request before checking your refund status. Once accepted, Vinted takes up to 5 business days to process refunds.

It’s worth noting that if there are any issues regarding your refund or cancellation, you can contact Vinted’s customer support team for assistance.

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A recent report shows that Vinted has over 45 million members across 13 countries.

Too late to cancel a shipped order? Just hope it arrives like a twisted surprise gift from your past self.

Canceling Shipped Orders

Once an order is shipped, canceling it can be a tedious task. However, there are ways to do it. Here is a guide for Canceling Shipped Orders on Vinted.

  1. Check the Status of Your Order:
    Log in to your Vinted account and go to the ‘Purchases’ section. Look for the shipped order that you want to cancel and check its status.
  2. Request Cancellation from the Seller:
    Contact the seller and ask them to cancel the order. If they agree, they will have to accept your cancellation request.
  3. Contact Vinted Support Team:
    If the seller does not respond or denies your cancellation request, you can reach out to Vinted support team by selecting “Request Assistance”. They will review your case, and help you in resolving this issue.

Do note that canceled orders may take some time for refunds.

In case of Non-receipt Issue, You can file a report against the seller through Vinted Resolution Center.

Fact: According to Statista, In 2020, global online second-hand platform sales amounted to $64 billion USD in revenue.

Need to cancel your Vinted order? Just contact the support team…and hope they’re as quick to respond as your ex when you want to break up with them.

Contact Vinted Support Team

If you wish to cancel your order on Vinted, reach out to the Vinted Support Team for assistance. You can easily find their contact details on the Vinted website or app. Provide them with your order number and reason for cancellation in a concise manner.

They will guide you through the process of cancelling your order according to their policies and procedures. It is advisable to familiarize yourself with these guidelines beforehand to avoid any misunderstandings.

Remember that delays in requesting cancellations could lead to loss of time and money. Therefore, it is imperative to act promptly when changing your mind about placing an order.

Take charge of your shopping experience by reaching out to the Vinted Support Team if you need any advice or clarification on how to cancel an order. Don’t let indecision and procrastination hold you back from a hassle-free browsing experience.

Support team instructions: because sometimes canceling an order requires following directions, not just your gut instinct.

Follow Instruction from Support Team

To handle a cancelled Vinted order, carefully follow the guidelines of their customer support team.

Here is a 4-step guide about what to do when following the instructions of the support unit:

  1. Contact Customer Support: Visit the Vinted website and get in touch with their customer service team.
  2. Provide Order Details: Share your order information, including your buyer’s username and any relevant order details, to initiate the cancellation process.
  3. Await Direction from Support Team: Wait for a representative to provide you with specific instructions for cancelling the order. They may ask you to contact your buyer directly or provide specific details about why you would like to cancel.
  4. Take Action on Instructions: Once you receive clear direction from support personnel regarding how to cancel your order, follow their guidance.

It is important to understand that each case is unique and may require different actions from you when cancelling an order. By following these steps, your cancelled Vinted orders will be resolved in an organized manner.

Avoiding duplicate content, it is crucial to keep communication open between you and their support team for a seamless resolution process.

Without giving more information than necessary, let me share this story I heard from a friend of mine who used Vinted to sell her clothes online. After finding out that she accidentally sold some items at too low a price point due to careless mistakes while listing them on Vinted, my friend felt that immediately cancelling those low priced sales was necessary for her profitability as a budding entrepreneur. She followed the guidance provided by Vinted’s customer support team without any delay and got everything sorted out quickly – learning a valuable lesson along the way!

Never impulse buy on Vinted, unless you’re prepared to commit to that velvet jumpsuit for the rest of your life.

Preventing the Need to Cancel

To Avoid the Need for Cancellation

Sellers and buyers can prevent the need for cancellation by double-checking information before confirming orders. Sellers should ensure that items are accurately described, and images show all flaws. Buyers must confirm their shipping address and read product descriptions carefully to warrant satisfaction upon delivery.

Additionally, maintaining communication throughout the transaction is crucial. Sellers should update buyers on order status and promptly respond to inquiries, while buyers should notify sellers of any changes in their shipping address or preferred method of payment.

In case a Vinted order needs to be cancelled,

If it becomes necessary to cancel a Vinted order, the app provides an option to do so under the ‘Sales’ section. Simply select ‘Order Details’ and choose either to cancel fully or partially, depending on the situation. If already paid, await a refund from Vinted within seven days.

Remember that canceling orders has consequences which may affect future transactions on Vinted as well as other platforms. Avoiding cancellations whenever possible can positively impact overall ratings as dependable sellers/buyers prompt ratings.

Skipping the product description is like playing Russian roulette, but instead of bullets, you’ve got unwanted clothes and a drained bank account.

Read Product Description Carefully

Be Thorough While Reviewing Product Details

When considering canceling a Vinted order, it’s crucial to assess the product description meticulously. Every item has unique information that can affect your decision, such as size, material, and color. Ensure that you’ve understood the details before making your purchase.

To avoid any misunderstandings or discrepancies between what you wanted to buy and what the seller is offering, go through each detail of the product description carefully. Keep in mind that buyers cannot return products due to incorrect sizing or slight variations in color.

READ ALSO:  How To Cancel Ring Subscription? Cancel Via App Or Website!

It’s possible that some sellers may have special instructions for their items in the description area. You must read them thoroughly to avoid confusion when trying to cancel orders. Neglecting these details might lead to financial implications.

Pro Tip: Make a habit of reading product descriptions several times and paying close attention to individual details before making payments on Vinted orders.

More pictures please, because in this age of catfishing, we can never be too sure.

Ask for Additional Information or Pictures

When you are not satisfied with the information available about a product on Vinted, you can request for more details. It is always better to clear your doubts before buying the item. Here’s how you can ask for additional information or pictures before making a purchase on Vinted:

  1. Click on the ‘Contact’ button next to the seller’s profile.
  2. Write a polite message to the seller asking for more details or pictures of the item.
  3. If the seller responds positively, wait for them to send you more information or pictures.
  4. Don’t rush into buying something without being fully confident in its condition and authenticity.
  5. Ask specific questions that would help you make an informed decision.

If you have any queries regarding a particular item, it’s important to clarify them with the seller before making a purchase. Remember, once you buy something on Vinted, you cannot cancel the order unless there are some serious issues with the item.

Pro Tip: Before making a purchase, always check out the reviews and ratings of the seller to ensure their reliability and credibility.

Before buying from someone, make sure they’re not just a potato pretending to be a reputable Vinted seller.

Check Seller Reviews and Ratings

Seller Ratings and Reviews are crucial before making any purchase on Vinted. You need to analyze the feedback received from previous transactions before finalizing the deal.

Here are the top 5 points you should consider while checking Seller Reviews and Ratings:

  • Check for positive reviews: Check if the seller has received good ratings and reviews from previous buyers to get an idea of their credibility.
  • Avoid Sellers with Negative feedback: A negative feedback is relatively more alarming than a positive review since it indicates a flaw in their products or behavior, so avoid such sellers.
  • Transaction Details: Look for details about the transaction like shipping time, item description, delivery time, etc., as this will help you understand their work ethics better.
  • Contact the seller: If you have any questions or qualms regarding their product or delivery, then contact them directly. This will help build trust and set your expectations straight.
  • Compare prices and quality: Compare prices with other sellers providing similar products to make a sound decision. Also look at factors like product quality, authenticity and condition to see if it meets your standards.

If you want further assurance, check for a verified badge next to their name indicating that their personal details have been duly verified by Vinted.

Pro Tip: Take caution while assessing reviews and ratings as some sellers may give fake or biased feedback.

Before offering to buy, make sure your wallet is ready to take the hit, or you’ll end up cancelling more than just your Vinted order.

Ensure Able to Pay Before Making an Offer

Before submitting an offer on Vinted, it is crucial to ensure you have the means to pay for the item.

Here’s a 3-Step guide to ensuring you’re able to make payment before making an offer:

  1. Check your account balance and ensure that you have enough funds to complete the transaction.
  2. Verify that your payment method is up-to-date and has enough available credit or funds.
  3. If using a credit card, make sure it is authorized for online purchases.

It’s essential to take these steps seriously since placing an offer without the ability to pay may lead to unwanted cancellations, penalties, or suspension of your account.

Don’t miss out on fantastic items by failing to confirm your financial readiness. Take a moment before placing offers and ensure that you are financially equipped.

Frequently Asked Questions

1. How can I cancel an order on Vinted?

To cancel an order on Vinted, go to your profile and click on the Orders section. Find the order you want to cancel and click on it. Then, select the cancel option and choose the reason for cancellation.

2. Is there a time limit for cancelling an order on Vinted?

Yes, you can only cancel an order on Vinted before it is marked as shipped by the seller. Once the seller confirms that the item has been shipped, you will no longer be able to cancel the order.

3. What happens when I cancel an order on Vinted?

If you cancel an order on Vinted, the transaction will be cancelled and the funds will be returned to your Vinted wallet or the payment method you used.

4. Can I cancel an order if the seller has already shipped the item?

No, if the seller has already shipped the item, you will not be able to cancel the order on Vinted. You will have to wait for the item to arrive and then initiate a return if needed.

5. How long does it take to get a refund after cancelling an order on Vinted?

If you cancel an order on Vinted, the refund will be processed immediately. However, it may take up to 5 business days for the funds to show up in your account, depending on your payment method.

6. What happens if the seller cancels the order on Vinted?

If the seller cancels the order on Vinted, the transaction will be cancelled and the funds will be returned to your Vinted wallet or the payment method you used.

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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