Amazon Prime Video Bad Quality (Solved!)

David Hughes
By David Hughes 14 Min Read

Have you ever been super excited to watch your favorite show on Amazon Prime Video, but then the picture looks all blurry and not so great? It’s kind of a bummer, right? You might wonder, “Why isn’t the video quality as awesome as I expected?”

Don’t worry, we’ve got you covered! In this guide, we’re going to dive into why Amazon Prime Video sometimes doesn’t look its best and, most importantly, how you can fix it. We’ll explore different reasons for the not-so-great picture quality and give you some cool tips to make your watching experience way better. So, let’s get started and turn that blurry picture into a crystal clear one!

Why Is My Amazon Prime Video Quality Bad?

Ever wondered why your favorite movie or TV show on Amazon Prime Video doesn’t look as clear and sharp as it should? It’s like trying to solve a mystery, isn’t it? Let’s put on our detective hats and find out why!

The number one reason your Amazon Prime Video might be more ‘meh’ than ‘wow’ is your internet speed. Think of your internet connection like a water pipe. If the pipe is small (which means slow internet), you can’t get enough water (or in our case, enough data for a good video quality). This slow speed can be because of your router not being fast enough or some settings that need a little tweaking.

Spot the Difference: Is It Just Amazon Prime Video?

Here’s a cool tip: Check if this blurry and pixelated video problem is only happening with Amazon Prime Video. Maybe try watching something on a different streaming service or check out a video on YouTube. If everything else looks fine, then the problem might just be with Amazon Prime Video.

Have you ever been watching something and it just keeps stopping and starting? That’s called buffering, and it’s super annoying, right? Buffering is like a red flag waving at you, saying there’s something up with your internet connection at home.

Don’t worry, we’re not leaving you hanging! Here are some handy tips on what to do when Amazon Prime Video isn’t looking its best. We’ll get into the nitty-gritty of these tips next, so you can go back to enjoying your shows in all their glory!

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How To Fix Bad Video Quality On Amazon Prime Video

Method 1: Improve Your Router Performance

Step 1: Give Your Router a Little Break

Restart Your Router: Like Magic for Your Internet!

Did you know that simply turning off your router and then turning it back on can make a huge difference in how your Amazon Prime Video looks? It’s kind of like giving your router a quick nap to wake up refreshed and ready to go!

How to Restart Your Router: Easy-Peasy!

Here’s what you do: Unplug your router, count to 60 (or maybe sing your favorite song’s chorus), and then plug it back in. That’s it! This little trick can sometimes work wonders and make your videos look crystal clear.

Check the Results: Did It Work?

Once your router wakes up from its short nap, see if your Amazon Prime Video is now showing those movies and shows in all their high-quality glory. Fingers crossed!

Why Does This Router Restart Trick Help?

Let’s get a bit techie here: When your internet is slow, Amazon Prime Video might show you a lower quality picture to keep things running smoothly. It’s like when too many people are trying to use the same slide at the playground; everyone has to go slower.

Restarting your router can be like clearing the slide. It removes any unnecessary devices or connections that were slowing things down. Just like a computer, when a router restarts, it gets a fresh start, which can mean better internet speed for you and better video quality on Amazon Prime Video!

Method 2: Change Your Amazon Prime Video Video Quality Settings

Did you know you have the power to change how your shows look on Amazon Prime Video? But here’s the catch: you can only do this magic on a web browser.

If you’re watching Amazon Prime Video on your smart TV, Firestick, Roku, or game console, the app is pretty smart itself – it figures out your internet speed and adjusts the video quality accordingly. This is why sometimes a slow internet can mean not-so-great picture quality.

Let’s Change Those Settings: Be the Boss of Your Video Quality!

Step 1: Visit the Prime Video Website

First things first, go to the Prime Video website on your computer or tablet. It’s like stepping into the control room of your viewing experience.

Step 2: Start a Show and Look for the ‘Options’ Cog Icon

Start watching a show and keep an eye out for the little cog icon – it’s your gateway to better video quality.

Step 3: Choose Your Adventure – I Mean, Video Quality

Now for the fun part: You’ll see different video quality options. It’s like choosing what kind of glasses to wear for watching your show. Some shows are super fancy and offer 4K HDR (which is like ultra-ultra-high definition), but they need more internet power. Others might max out at 1080p, which is still pretty great and doesn’t need as much internet juice.

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Method 3: Restart Your Streaming Device Or Web Browser

The Power of a Restart: Fresh Start for Your Device

Sometimes, the easiest way to fix a blurry video on Amazon Prime is to restart your streaming device or web browser. It’s like giving your device a mini vacation!

How to Restart Your Streaming Device: Unplug to Replug

Unplug your streaming device (like your TV, Firestick, or game console) for a full minute (60 seconds). This is a great time to stretch, grab a snack, or do a quick dance! Then plug it back in. This restart can sometimes make things run smoother, like installing updates or cleaning out unnecessary data.

Restart Your Web Browser: Out with the Old, In with the New

Similarly, closing and reopening your web browser can give it a fresh start. It’s like turning the page to a new chapter in a book.

Remember to Log Out of Amazon Prime App

Oh, and if you’re using a TV app, sign out and then sign in again. It’s like saying “brb” (be right back) to Prime Video!

Method 4: Update Your Amazon Prime Video App

Stay Updated: Like Getting the Latest Fashion

Make sure your Amazon Prime Video app is up to date. It’s like updating your wardrobe – you want the latest and greatest!

Why Updates Matter: Fixing the Glitches

Updates often fix bugs that can cause bad video quality, so staying updated is key to a great streaming experience.

Method 5: Disconnect Other Devices In Your Home From The Internet

Sharing is Caring, But Sometimes Less is More

If too many devices are using the internet at home (like for gaming or downloading), it can slow down your streaming. Think of your internet like a pie; if too many people are sharing it, you get a smaller slice.

Disconnect for a Better Experience: More for You!

By disconnecting some devices from the internet, you make more ‘internet pie’ available for your streaming. It’s a simple way to potentially improve video quality on Amazon Prime Video.

Method 6: Close Some Apps

Think of each open app on your device like a person talking in a room. If too many people are talking at once, it’s hard to hear anything clearly. The same goes for your device – too many apps running, especially those using the internet, can make your streaming quality go downhill. So, close those extra apps to give Amazon Prime Video some quiet space to work its magic!

Method 7: Use An Ethernet Cable Rather Than Wi-Fi

Using an Ethernet cable for your internet connection can be like a superhighway for your streaming. Wi-Fi is cool, but it can be slower and get messed up by things like walls or how far you are from your router. An Ethernet cable is like having a direct, private road to your streaming destination, making everything smoother and clearer.

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Method 8: Disable Ad Blockers And VPNs

Ad blockers and VPNs are like filters on your internet connection. They can be super useful, but sometimes they get in the way of your streaming party. By turning them off, you might just fix those annoying video quality issues on Amazon Prime Video. It’s like removing a filter to see the bright, clear picture underneath!

Method 9: Upgrade Your Internet Connection

Living in an area with access to super-fast internet? It might be worth upgrading your connection. Think of it like upgrading from a bicycle to a race car; the faster your internet (like a 1gbps connection), the smoother and clearer your Amazon Prime Video will stream. Slow internet (like 10mbps) might be the sneaky reason behind your video troubles.

Method 10: Check The Amazon Prime Video Servers

Is It Amazon Prime Video’s Turn to Have a Bad Day?

Sometimes, the problem isn’t at your end but with Amazon Prime Video itself. It’s rare, but their servers might be having a bit of a hiccup. How do you check? There’s a cool site called Down Detector that’s like a health check-up for Amazon Prime Video. It tells you if there are any problems or outages that might be messing with your video quality.

Method 11: Contact Amazon Prime Video Support

When All Else Fails, Ask for a Helping Hand

Tried everything and still stuck with a fuzzy picture? It’s time to call in the experts! You can reach out to Amazon Prime Video Support. They’re like the detectives of streaming issues and can help you troubleshoot. Sometimes, getting a bit of professional help is just what you need to get back to your crystal-clear streaming experience.

Bringing It All Together: Clear Skies Ahead for Your Amazon Prime Video Experience!

So, we’ve gone on quite the adventure, haven’t we? Here’s the key takeaway: Amazon Prime Video is pretty smart. It looks at your internet speed and decides on the video quality. If your internet is more like a slow-moving turtle than a speedy rabbit, Amazon Prime might show you a less-than-perfect picture.

Remember, when you’re on a web browser, you can switch up the video quality settings yourself. It’s like having a magic wand to improve your streaming experience!

I really hope these tips have turned your blurry Amazon Prime Video days into crystal clear streaming adventures. So, grab your popcorn, find your favorite spot on the couch, and enjoy your shows in all their high-definition glory!

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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