Amazon Prime Video Lagging? (Try This First!)

David Hughes
By David Hughes 12 Min Read

Hey there, Movie Buffs! 🎥 Is Your Prime Video Acting Up? Let’s Fix It! 🛠️

Ever been super excited to watch your favorite show on Prime Video, only to find it’s stuttering and lagging? Totally frustrating, right? Well, you’re in luck because you’ve found the perfect guide!

In this easy-to-follow guide, we’ll dive into why Prime Video sometimes acts like a turtle and how we can turn it into a hare. Let’s get your streaming smooth and enjoyable again!

Why Does Amazon Prime Video Keep Lagging?

Ever wonder why Amazon Prime Video sometimes feels like it’s moving in slow motion, with all that annoying lag? Most of the time, this happens because your internet isn’t fast enough or there’s a glitch in the app.

Think of it like this: Your internet speed is like a highway. If it’s not wide enough (which means it’s not fast enough), your Prime Video traffic gets stuck in a jam!

But hey, don’t worry! We’ve got some cool tricks up our sleeve to make your Prime Video run as smooth as a race car. Let’s check them out:

  1. Boost Your Wi-Fi: Make your router work like a superhero.
  2. Server Check: Is Prime Video having a bad day? Let’s find out.
  3. Restart the App: Sometimes, all you need is a fresh start.
  4. Log Out & In: Signing out and back in can do wonders.
  5. Restart Your Device: Turn off your streaming device, then turn it back on.
  6. Reset Your Router: Give your router a mini vacation by turning it off and on.
  7. Update Everything: Keep your Prime Video and devices up-to-date.
  8. Only Stream When Necessary: Disconnect other devices when you’re watching.
  9. Lower the Quality: Sometimes, less is more for smoother streaming.
  10. Close Extra Apps: Shut down apps you’re not using.
  11. Go Wired: Use an Ethernet cable for a speed boost.
  12. Internet Upgrade: Consider getting a faster internet plan.
  13. Turn Off VPNs/Ad Blockers: These can slow things down.
  14. Router Upgrade: Sometimes, you just need better gear.
  15. Call for Help: When in doubt, contact Prime Video support.
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With these tricks, you’ll be back to binge-watching in no time!

How To Stop The Prime Video App From Lagging

Method 1: Boost Your Router Performance

Turn Your Router Into a Speedster: Here’s How!

Is your Amazon Prime Video acting like it’s stuck in a traffic jam? Often, the culprit is your internet speed. But don’t worry, there’s a superhero move you can try: restarting your router!

🔌 Restarting Your Router: A Magic Trick for Your Internet

  1. Unplug to Recharge: Simply unplug your router for about 30-60 seconds. This is like giving your router a quick power nap.
  2. Plug Back In: After its rest, plug it back in.

🌟 What Happens Next?

When your router wakes up from its nap, it’s like it’s had a cup of coffee. It works better and faster, making your streaming smoother. This often solves those annoying lagging issues with Prime Video.

🕵️‍♂️ Check Your Stream: After the router’s back in action, see if your show or movie is playing smoothly now.

🧐 Why Does This Router Reboot Work Wonders?

Imagine your internet as a highway. When it’s crowded with lots of cars (or devices), everything slows down. Restarting your router clears out the traffic, making room for your Prime Video to zoom through without any hiccups.

🔍 Look Out for These Signs:

  • If your internet is the troublemaker, you’ll notice things like Prime Video taking forever to download your show, or the picture quality might look like an old VHS tape. These are signs that your router needed that reboot!

Method 2: Check To Make Sure Prime Video Servers Are Operational

Sometimes, it’s not you, it’s them. If Prime Video keeps buffering, it could be an issue on their end.

🔍 How to Be a Prime Video Detective:

  • Check out DownDetector online. It’s like a weather report for Prime Video, letting you know if there are any storms (a.k.a. outages) in their service.

Method 3: Restart The Amazon Prime Video App

Ever feel like you just need to hit the reset button? Your Prime Video app feels the same way sometimes!

💡 Restarting the App:

  • By closing and reopening the Prime Video app, you’re giving it a fresh start. This can help fix those irritating lags and make sure any new updates are working right.
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Method 4: Sign Out Of The Prime Video App

It’s like stepping out of the room and coming back in. Sometimes, signing out of your Prime Video account and then logging back in can magically fix those lagging issues.

📺 How to Sign Out of Prime Video on Your TV:

  • It’s just a few clicks away. Head to the settings in your Prime Video app and find the ‘Sign Out’ option. Once you’re out, take a deep breath and log back in. You might just be surprised at how well this works!

Method 5: Restart Your Streaming Device

Is your streaming device (like Firestick, Roku, or Smart TV) being a bit slow with Prime Video? It might just need a quick reboot.

Restarting Your Device:

Unplug your streaming device for a solid minute (60 seconds). This is like giving it a short nap. When it wakes up, it’ll be ready to stream without any lag.

Method 6: Update Your Prime Video App

Using an outdated app is like trying to run a race with old sneakers. If you’re using a device like a Firestick, Roku, or smart TV for Prime Video, make sure the app is updated.

Updating the App:

Head to the app store on your device and check for any updates. A fresh, updated app can often solve a lot of lagging issues.

Method 7: Disconnect Other Devices In Your Home From The Internet

Too many devices on your Wi-Fi can create a traffic jam. If you can’t restart your router, try disconnecting devices that aren’t essential.

Internet Traffic Control:

Is someone else streaming Netflix or downloading games on Xbox? Every device you disconnect from your Wi-Fi can make your Prime Video stream smoother.

Method 8: Close Any Apps That Are Running

Just like too many cooks in the kitchen, too many apps running can spoil your streaming.

Closing Unnecessary Apps:

If you’re not using an app, close it. This helps focus your device’s power and internet on streaming Prime Video without any hitches.

Method 9: Decrease Video Quality

Ever tried watching a super high-quality video and it just keeps freezing? That’s because high quality, like 4K, needs a lot of internet speed.

Adjusting Quality in Prime Video:

When you’re watching something on Prime Video, look for the video quality settings. Try switching to a lower quality. It’s like choosing a smaller, lighter backpack – easier to carry, right?

Method 10: Update Your Device Software/Firmware Before Downloading

Using outdated software on your device (like a game console, computer, or streaming stick) is like trying to run a new game on an old phone – it just doesn’t work well.

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Updating Device Software:

Make sure your device has the latest updates. New software often means better performance, which can help stop that annoying lag on Prime Video.

Method 11: Improve Your Wi-Fi Connection

Wi-Fi is great, but sometimes it’s like a bumpy road for your internet. An Ethernet cable, however, is like a smooth highway.

Switching to Ethernet:

If possible, use an Ethernet cable for your streaming device. It’s usually faster and more reliable than Wi-Fi, making your Prime Video experience way smoother.

Method 12: Disable Any Ad Blockers Or VPNs

Using a VPN or ad blocker while streaming? They can be like little gremlins messing with your internet.

Turning Off VPNs/Ad Blockers:

Consider turning off your VPN or ad blocker while streaming on Prime Video. They can slow things down or cause problems with your stream.

Method 13: Upgrade Your Internet Connection

Living in a place with access to super-fast internet? It might be time for an upgrade. Imagine your internet speed as a car: a 10mbps connection is like a bicycle, while a 1gbps connection is like a sports car!

Thinking About an Upgrade:

Ask yourself: Is my slow Prime Video because of my current internet speed? If it feels like you’re streaming on a snail, a faster internet plan could be your turbo boost.

Method 14: Upgrade Your Router

Got fast internet but an old router? That’s like having a race car but using a dirt road. Your router might be the weak link.

Router Upgrade Time:

Check your router’s max speed. If you have a 1gbps internet connection but a router that only handles 100mbps, there’s your problem. It’s time for a router that matches your internet’s superpowers.

Method 15: Contact Prime Video Support

Tried everything and still stuck with laggy Prime Video? Sometimes, you need to call in the experts.

Reaching Out to Prime Video Support:

If all else fails, don’t hesitate to contact Prime Video support. They’re like the tech wizards who can help solve even the most mysterious streaming issues.

🌟 And That’s a Wrap!

Congratulations! If you’ve followed along with our guide, you’re now a Prime Video troubleshooting pro! Your streaming should be smoother than ever, with all that pesky lagging zapped away.

🎉 Enjoy Your Binge-Watching! Now, sit back, relax, and enjoy your favorite shows and movies on Prime Video without any interruptions. Happy streaming!

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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