Apple TV Not Working on Roku (It’s Likely Because of This!)

Hey there! Are you having trouble with your Apple TV app on Roku? Don’t worry, it’s a common issue and I’ve got some easy fixes for you. Let’s get your Apple TV up and running again!

Simple Restart: The First Fix

First things first, let’s try a quick reset. It’s like giving your Roku a mini-break and often fixes the problem. Here’s how you do it:

1. Grab your Roku remote and press the home button five times.
2. Press the up arrow once.
3. Hit the rewind button two times.
4. Finish by pressing the fast forward button twice.

This magic combination will restart your Roku. After it’s back on, wait a bit for it to reconnect. Often, this is all it takes to fix Apple TV issues.

Why Restart Works

Restarting helps because it clears out the Roku’s memory, or ‘cache’. A full cache can cause all sorts of glitches like freezing screens, crashing apps, and even slow performance. So, by resetting, we’re giving Roku a fresh start.

Step-by-Step Restart Guide

Here’s a quick guide to restart your Roku:

1. Press the HOME button on your remote.
2. Enter this combo non-stop: HOME (5 times), UP (once), REWIND (twice), FAST FORWARD (twice).

Your Roku might reboot a couple of times. Let it settle for about 10 seconds before using it again. And voila! Your Apple TV app should be back in action.

Unplugging for a Full Reset

If restarting didn’t do the trick, let’s try unplugging your TV and Roku device.

1. Unplug both your TV and Roku (or just the TV if it has Roku built-in).
2. Wait for a full 60 seconds (really, the full minute is important).
3. While waiting, press and hold the power button on your TV (not the remote) for 30 seconds.

This helps to reset your TV. Once you plug everything back in and turn it on, check if Apple TV is working.

Checking Apple TV Servers

Sometimes, it’s not your Roku but the Apple TV service itself. Check if their servers are down. You can do this by looking on social media or websites like Downdetector. If the servers are down, just wait for them to come back online.

Reinstalling Apple TV App

Still not working? Let’s try reinstalling the Apple TV app:

1. Go to the HOME screen on Roku.
2. Find Apple TV app and press the asterisk “*” button on your remote.
3. Select REMOVE CHANNEL and confirm.
4. Restart your Roku, then reinstall the Apple TV app.

Checking Your Internet Connection

A bad internet connection can also cause problems. Make sure your router is working. If not, unplug it for a bit and then plug it back in. Roku recommends a minimum download speed of 3.0 Mbps for standard definition and up to 9.0 Mbps for HD.

Run an internet connection test. You ideally want a download speed of 25-50 Mbps for smooth streaming.

Router and Signal Strength

If your download speed is low, it might be due to your internet plan or your router. Consider upgrading your router or getting a WiFi extender for a stronger signal.

On your Roku, check your Internet status:

1. Go to HOME > SETTINGS > NETWORK > ABOUT.
2. Look for SIGNAL STRENGTH – it should be ‘Good’ or ‘Excellent’.
3. Click on CHECK CONNECTION and look for two green check marks.

Keeping Roku Updated

Make sure your Roku’s software is up to date:

1. Press HOME on your remote, then find SYSTEM.
2. Select SYSTEM UPDATE.

Regular updates keep your Roku and apps like Apple TV working smoothly.

Last Resort: Factory Reset

If nothing else works, consider a factory reset:

1. Press HOME, go to SETTINGS > SYSTEM > ADVANCED SYSTEM SETTINGS > FACTORY RESET.
2. Enter the code shown on your screen and confirm.

This will reset your Roku to its original settings, and you’ll likely need to reinstall the Apple TV app.

And there you have it! Hopefully, one of these steps gets your Apple TV working on Roku again. If you’re still having issues, it might be time to reach out to Roku or Apple TV support for more help. Good luck! 🍏📺🔧