Disney Plus Not Working on Firestick (It’s Likely Because of This!)

David Hughes
By David Hughes 7 Min Read

Have you ever wondered why everyone loves Firesticks? It’s simple: they let you access a whole universe of streaming apps, including the fantastic Disney Plus! But hold on, what if one day Disney Plus just stops working on your Firestick? Don’t worry, it’s not the end of your streaming adventures.

Good news! There are some tried-and-tested solutions to fix this issue. Ready to get Disney Plus up and running again? Let’s jump right into the article and find out how you can bring back the magic of Disney to your Firestick!

Disney Plus Not Working on Firestick

#1 Quick Restart: A Simple First Step

Is your Disney Plus app acting up on your Firestick? Let’s start with the easiest fix: a quick restart. Just press and hold both the CENTER and PLAY buttons on your Firestick remote for about 15 seconds. This forces your Firestick to shut off and reboot. It’ll be back in action in about a minute.

Once it’s rebooted, give your Firestick a few minutes to reconnect. With a bit of luck, Disney Plus should be back on track!

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Why Restart? Clearing the Cache

You might be wondering, “Why does restarting help?” Well, it’s all about clearing the cache. What’s cache, you ask? It’s a bunch of stored data that sometimes causes issues like freezing screens, crashing apps, and even sound glitches. Clearing it can work wonders!

Two Ways to Reset Your Firestick

  1. Forced Restart: Already tried this? Hold down the CENTER and PLAY buttons for 15 seconds to force a reboot.
  2. Menu Restart: Alternatively, press the CENTER button for 3 seconds, navigate to Settings > My Fire TV > Restart.

Clearing the cache is a breeze and can get Disney Plus running smoothly again.

#2 App-Specific Fixes: Force Stop and Clear Cache

If restarting the Firestick didn’t fix the problem, try these steps specifically for the Disney Plus app:

  1. Force Stop: Go to SETTINGS > APPLICATIONS > MANAGE INSTALLED APPLICATIONS. Find Disney Plus, click on it, and then FORCE STOP.
  2. Clear Cache and Data: In the same menu, choose CLEAR CACHE and CLEAR DATA to freshen things up.

#3 Unplug and Wait: The Magic of Patience

Still no luck? Try this:

  1. Unplug your Firestick and TV from their power sources.
  2. Wait a full 60 seconds (really, it helps!).
  3. While the TV is unplugged, press and hold its power button for 30 seconds.
  4. Plug everything back in and turn them on. Disney Plus should be working!

#4 Check Disney Plus Servers

Sometimes the issue is not with your Firestick but with Disney Plus itself. Check if their servers are down. How? Look on Twitter or websites like Downdetector.

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#5 Reinstalling Disney Plus

If everything else fails, try reinstalling the app:

  2. Uninstall Disney Plus, then restart your Firestick.
  3. Reinstall Disney Plus from the APPSTORE.

#6 Wi-Fi Woes: Router Reset and Internet Speed Check

Slow internet can be the culprit too:

  1. Router Reset: Unplug your router for a few minutes, then plug it back in.
  2. Speed Test: Run a speed test near your Firestick. You’re aiming for at least 25-50 Mbps for smooth streaming. Consider upgrading your router or internet plan if it’s too slow.

#7 Direct Speed Test on Firestick

Perform a speed test right from your Firestick:

  1. Search for “speed test” on your Firestick.
  2. Download an app like Analiti for accurate results.

#8 Keep Your Firestick Updated

Regular software updates can prevent many issues. To update:

  2. If available, install the update.

#9 The Last Resort: Factory Reset

If all else fails, a factory reset might be necessary. But remember, this will erase all your settings and downloads:

  1. Go to HOME > Settings > My Fire TV > Reset to Factory Defaults.
  2. Follow the instructions to reset.

Wrapping Up: Your Guide to Fixing Disney Plus on Firestick

Congratulations on reaching the end of this troubleshooting journey! Now you’re equipped with a toolkit of solutions to get Disney Plus back to streaming smoothly on your Firestick. Just to recap, here’s what you can try:

  1. Reset Your Firestick: A quick reboot can do wonders.
  2. Force Stop Disney Plus & Clear Cache: Freshen up the app’s functioning.
  3. Power-Cycle TV and Firestick: Unplug, wait, and plug back in.
  4. Check Disney Plus Servers: Sometimes the issue is on their end.
  5. Reinstall Disney Plus App: Start fresh with a new install.
  6. Restart Your Wi-Fi Router: Ensure a strong internet connection.
  7. Check Your Internet Speed: Speed is key for streaming.
  8. Examine Firestick Internet Connection: Ensure your Firestick has a good connection.
  9. Update Firestick OS: Stay up to date with the latest software.
  10. Factory Reset Your Firestick: As a last resort, start from scratch.
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Did any of these tips help you solve the Disney Plus issue on your Firestick? We’d love to hear from you! Drop a comment below and let us know which fix did the trick, or if you found another solution. Your experience could be super helpful for other readers facing the same challenge.

Happy streaming, and thanks for joining us on this tech adventure!

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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