Disney Plus Not Working on Roku (It’s Likely Because of This!)

David Hughes
By David Hughes 8 Min Read

Hey there! If you’re a fan of Roku, you know it’s a super cool gadget because it lets you add lots of popular streaming apps. One favorite is Disney Plus – it’s like a magic portal to all the Disney shows and movies you love. But what if you’re all set for a movie night and, oh no, Disney Plus isn’t working on your Roku? Don’t worry, it happens, and it’s not the end of the world.

Here’s some great news: there are a bunch of tried-and-true solutions you can try to fix this issue. Let me guide you through the steps you can take right now to make Disney Plus work again on your Roku. Trust me, you’ll be back to watching your favorite Disney characters in no time!

Disney Plus Not Working on Roku

Having trouble with Disney Plus on your Roku? No worries, I’ve got a cool trick to reset your device and hopefully get everything running smoothly again. Here’s what you need to do:

  1. The Magic Button Combo: Grab your Roku remote and get ready to press some buttons. Hit the home button 5 times, the up arrow once, rewind twice, and fast forward twice. This special combo will reboot your Roku. Think of it as a secret code to fix things up!
  2. Give It a Moment: After your Roku restarts, wait a bit. It needs a few minutes to reconnect to everything. Fingers crossed, Disney Plus should be back in action now!

Why Does Resetting Roku Help?

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Resetting Clears Cache: You see, resetting your Roku is like giving it a fresh start. It clears out the cache (which is like the memory of what your Roku has been doing). A full cache can cause all sorts of problems, like freezing screens, crashing apps, weird sound issues, or even slow performance. Since Disney Plus is being a bit stubborn, clearing the cache by resetting is our first step.

How to Reset Your Roku:

  1. Start at Home: Press the HOME button on your remote.
  2. Enter the Secret Code: Now, quickly enter this combination: HOME (5 times), UP (once), REWIND (twice), FAST FORWARD (twice).
  3. Wait for the Reboot: Your Roku will restart once or twice. Give it some time, and wait until the home screen is stable for about 10 seconds before you use your Roku again.

Congratulations! You’ve cleared the cache, and hopefully, Disney Plus is working now!

What If Disney Plus is Still Not Working?

  1. Unplug for a Full Minute: If the app’s still not cooperating, try unplugging your TV and Roku for 60 seconds. (If your TV has Roku built-in, just unplug the TV.)
  2. Press the Power Button: While unplugged, press and hold the power button on your TV (not the remote) for 30 seconds. This helps to reset the TV.
  3. Plug Back In: After the 60-second wait, plug everything back in and power up. Fingers crossed, Disney Plus should be back!

Still No Luck? Let’s Try More Fixes!

  • Check Disney Plus Servers: Sometimes the issue is not with your Roku but with Disney Plus itself. Make sure their servers are up and running. You can check on Twitter or sites like Downdetector.
  • Reinstall Disney Plus: If all else fails, try removing and reinstalling the Disney Plus app. Go to the Roku home screen, find the app, press the asterisk button on your remote, and choose REMOVE CHANNEL. Restart your Roku, then reinstall Disney Plus.
  • Internet Issues? Check Your Router: If your internet is acting up, Disney Plus won’t work well. Check if other devices connect to Wi-Fi. If not, reset your router by unplugging it for a few minutes and plugging it back in.
  • Speed Matters: Roku recommends certain internet speeds for streaming: 3.0 Mbps for SD content and up to 9.0 Mbps for HD. Run an internet connection test to see if your speed is up to par. Ideally, you want 25-50 Mbps for a smooth experience.
  • Check Roku’s Internet Status: Go to HOME > SETTINGS > NETWORK > ABOUT on your Roku. Look for ‘Signal Strength’. You want this to be Good or Excellent. You can also use the CHECK CONNECTION feature to ensure everything’s fine.
  • Update Your Roku: Keeping your Roku’s software up to date is crucial. Go to SYSTEM UPDATE in the settings menu and make sure you have the latest version.
  • Factory Reset (Last Resort): If nothing works, try a factory reset. Go to SETTINGS > SYSTEM > ADVANCED SYSTEM SETTINGS > FACTORY RESET. Follow the instructions and set up your Roku again.
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Wrapping Up: Your Guide to Fixing Disney Plus on Roku

Alright, friends! We’ve gone through a bunch of ways to solve the “Disney Plus not working on Roku” mystery. If you’ve been scratching your head over this, don’t worry. Here’s a quick recap of all the tricks you can try to get everything running smoothly again:

  1. Reset Your Roku: This is like giving your Roku a fresh start.
  2. Turn Off and On Your TV and Roku: Unplug them for a bit, then plug them back in. It’s like a mini break for your devices.
  3. Disney Plus Servers: Sometimes the issue isn’t your Roku but the Disney Plus service itself. Check if their servers are taking a little nap.
  4. Reinstall the Disney Plus App: Sometimes, all the app needs is a fresh install.
  5. Restart Your Wi-Fi Router: If your internet is being a bit grumpy, a quick router restart might cheer it up.
  6. Check Your Internet Speed: Make sure your internet is fast enough for streaming all those cool Disney shows.
  7. How’s Your Roku’s Internet Connection? Double-check that your Roku is getting a strong Wi-Fi signal.
  8. Update Your Roku: Keeping it up-to-date is like making sure it’s got the latest tools to work properly.
  9. Factory Reset Your Roku: This is the big one. If nothing else works, a factory reset might be the superhero you need.

Did It Work? Share Your Story!

Hey, did any of these tips help you get Disney Plus working on your Roku? We’d love to hear which trick did the magic for you. Drop a comment below and share your experience. Your story could be the perfect solution someone else is looking for!

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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