Insignia TV Has No Sound (8 Easy Ways to Fix It!)

David Hughes
By David Hughes 9 Min Read

Hey there! Do you have an Insignia TV that’s suddenly gone quiet? No worries, you’re not the only one facing this. It seems like a bunch of folks have run into the same sound problem. But guess what? The solution is often pretty easy! Stick with me, and I’ll guide you through some simple steps to bring back the sound on your TV. We’ll have it working like a charm in a flash!

Insignia TV Has No Sound

The Simple Reset Trick

Is your Insignia TV super quiet lately? Don’t sweat it! The first thing you should try is a quick reset. It’s like giving your TV a mini vacation. Just unplug it from the wall and wait for 60 seconds. Imagine you’re waiting for a microwave pizza – that kind of 60 seconds.

Now, while it’s unplugged, press and hold the power button on the TV (not the remote!) for 30 seconds. It’s usually hiding on the back or under the front. This helps your TV forget all its little troubles and start fresh.

Plug it back in, and voila! This might just fix your sound problem.

Double-Check the Obvious Stuff

Sometimes, it’s the simple things we miss. Make sure your TV isn’t on mute. You might see a mute icon, or maybe not, so press that mute button on your remote just in case.

Also, take a look at all the cables. Are your headphones still plugged in? If so, your TV’s chatting with them instead of speaking out loud. Make sure every cable is snug and happy in its place.

Didn’t work? Try the reset again.

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Dive into the TV’s Brain

If you’re still reading, it means we need to get a bit technical. Grab your remote and let’s change some settings:

  1. Press ‘Menu.’
  2. Go to ‘Audio’ and set TV speakers to ‘Auto.’
  3. Find ‘Digital Audio Format / Audio Delay’ and change the audio format to ‘PCM.’
  4. Restart your TV.

For TV Box Users

If you’re using a TV box or something similar, do the same thing in its settings – switch the audio format to ‘PCM’ or ‘Stereo.’

Still No Luck? Time for Bigger Steps

Okay, if none of this worked, let’s try resetting the audio to factory settings:

  1. Press ‘Home’ on your remote.
  2. Go to ‘Audio,’ then ‘Reset Audio Settings.’
  3. Confirm and restart your TV.

No change? We might need to do a full factory reset. Remember, this erases all your settings, so think it over.

Here’s how:

  1. Press ‘Home.’
  2. Select ‘Settings’ > ‘Device & Software’ > ‘Reset to Factory Defaults.’
  3. Give it some time, then check the sound.

The Last Resort: Hardware Reset

If you’re still here, we’ve got one more trick. Unplug your TV, disconnect all cables, then press and hold the Power and Volume+ buttons on your remote for a minute. Wait 5 minutes, reconnect everything, and turn it on.

When All Else Fails Tried everything? If your TV’s still silent, it might be a bigger issue. Reach out to Insignia TV support at 1-877-467-4289 or visit They’ll help you out!

No Sound on Insignia TV With HDMI

Turning On HDMI-CEC ARC / eARC

If your Insignia TV’s being quiet when using HDMI, there’s a cool feature you might need to switch on. It’s called HDMI-CEC ARC/eARC. This is like a secret handshake between your TV and other devices, helping them talk to each other better.

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Here’s how to turn it on:

  1. Grab your remote and hit ‘Menu.’
  2. Go to ‘Settings,’ then ‘Audio.’
  3. Find ‘HDMI-CEC Device Control’ and choose ‘ARC/eARC.’
  4. Make sure it’s set to ‘ON.’
  5. Restart your TV and see if the sound’s back.

What’s ARC Anyway?

ARC stands for Audio Return Channel. It’s like a super-highway for sound that travels through your HDMI cable. This means less mess with wires and an easier setup with your sound bar or receiver.

Setting Up ARC

Okay, let’s set it up:

  1. Go to the TV ‘Menu.’
  2. Open ‘Settings’ and select the ‘Audio’ tab.
  3. Click on ‘HDMI-CEC Device Control.’
  4. Here, turn on ARC/eARC.
  5. Restart your TV.

Now your ARC should be working like a charm!

HDMI Audio Output Check

If ARC didn’t do the trick, there’s one more thing to try. Let’s make sure your TV is sending sound to the right place.

Here’s how:

  1. Head back to ‘Menu.’
  2. Click on ‘Settings’ and go to the ‘Audio’ tab.
  3. Look for ‘Audio Output’ and select ‘HDMI.’

Insignia TV Has No Sound on Some Channels

Switch to Stereo with SAP

Is your Insignia TV being oddly quiet on some channels but not others? Here’s a quick fix! Just head to one of those silent channels and grab your remote.

  1. Find the SAP (Secondary Audio Programming) button.
  2. Keep pressing it to cycle through different settings.
  3. Stop when you reach ‘Stereo.’

This should fix the sound on those specific channels. SAP can be a bit tricky, as it juggles different audio sources. Setting it to ‘Stereo’ usually does the trick.

Checking Your Antenna or Cable Connection

Next up, let’s make sure your TV is getting all the signals it needs:

  1. Ensure your antenna or cable TV is properly connected. No loose cables!
  2. Peek at the ports for any dust. (But remember, only clean the outside. Don’t poke anything inside the ports!)
  3. Check the signal strength of your antenna. If it’s low, you might need to move the antenna, switch to an outdoor one, or get one with a built-in amplifier.
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“Getting Your Insignia TV to Sing Again: Quick Recap”

🌟 Your Insignia TV Sound Fix-It Guide

Alright, let’s do a quick recap of how to fix the sound on your Insignia TV. Think of this as your checklist for bringing back the noise!

  1. Soft Reset Time: Unplug your TV for a whole minute (count it out or time it), then plug it back in and switch it on.
  2. Mute Check: Grab your remote and make sure your TV isn’t just on mute.
  3. Cable Detective Work: Check that no headphones are connected, all the cables are snug, the antenna or cable TV is properly in place, and the power cord looks good (not bent or looking sad).
  4. Menu Diving for PCM: Change your audio format to PCM in the TV’s menu.
  5. Box Settings Tweaks: If you have a TV Box, Cable Box, DirecTV, or something similar, switch their audio format to PCM too.
  6. Audio Settings Reset: In the audio menu, find ‘Reset Audio Settings’ and give that a go.
  7. Factory Reset Adventure: If you’re feeling brave, reset your whole TV to factory settings (but remember, this erases everything).
  8. Hardware Reset Mission: Unplug everything, press Power and Volume+ on your remote for a minute, wait five more minutes, then plug everything back.

📞 Calling for Backup

If you’ve tried all these steps and your TV is still as quiet as a library, it’s time to call in the pros. Reach out to Insignia support for some expert help.

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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