When you’re eagerly waiting for a package to arrive, getting updates from the delivery service is super important. That’s the case with Hermes, a delivery company that has recently changed its name to Evri. They send various alerts to keep you in the loop about where your package is.
So, if you’re in the U.K. and you get a message from Hermes saying “On its way,” you might be scratching your head, wondering what that actually means. It’s a bit unclear, right? Well, don’t worry, we’re here to clear things up!
When Hermes (or Evri, as they are now called) sends you an “On its way” alert, it’s like they are saying, “Hey, we’ve got your package!” This message is sent as soon as the courier gets the package from the sender.
What this means is that your precious package is now officially in Hermes’ hands (or Evri’s, to be exact) and it’s started its journey to you. It’s on the move, and everything is happening according to the delivery plan. So, breathe a sigh of relief, your package is one step closer to reaching your doorstep!
So, to put it simply, when you see that “On its way” message, you can picture your package starting its adventure, moving through the Hermes (Evri) delivery system, and getting ready to make its way to you, right on time!
Where is My Package When I Receive an “On its Way” Hermes Update?
So you’ve gotten the “On its way” update from Hermes (or Evri), and you’re probably wondering, “Where exactly is my package right now?” Totally get it, the excitement is real! Let’s dive in and find out.
Just Starting Out: Your Package’s First Steps
When you receive the “On its way” update, it’s like your package is saying, “I’m ready to go!” It’s one of the very first messages you get in your package’s journey. So at this point, your package is at the starting line, getting prepped for the adventure ahead.
Through the Origin Facility: Sorting and Moving Forward
Your package is now at the origin facility. Think of this place like a busy hub where all the packages are gathered, sorted, and then sent off in different directions to continue their journeys. It’s a bustling place with lots of action!
Here, your package will be sorted carefully, making sure it’s all set for the next part of its trip. It’s like a puzzle, and the folks at Hermes (Evri) are making sure each piece (or package) ends up in the right place.
Next Stop: Getting Closer to You
Once sorted, your package will be on its way to a facility or a local ParcelShop that’s super close to your address. It’s like your package is hopping on a train, traveling through the network, and getting ready to make its final approach to your home.
So, when you see that “On its way” update, know that your package is in good hands, making its journey through the Hermes (Evri) system, and getting ready for that final leg of the trip to your doorstep. It’s all happening, and your package is one step closer to arriving!
How Long Will it take to Receive my Package After an Evri / Hermes On its Way Tracking Alert?
Got that “On its way” alert from Evri/Hermes and feeling that excitement build up? You’re probably thinking, “Okay, great! But when exactly will my package be in my hands?” Let’s break it down.
Depends on the Shipping Speed
How quickly your package gets to you really depends on the type of shipping that was chosen when it was sent. Hermes, or Evri, as they’re now called, aims to get your package to your doorstep right on schedule.
Overnight or 48-Hour Shipping?
If the sender chose the super-fast option of overnight or next-day delivery, or even the 48-hour delivery service, then you’re in luck. Your package is sprinting its way to you, and you should have it in your hands within that promised time frame. Remember, the “On its way” alert gets sent out as soon as Hermes grabs your package from the sender.
More of a 3 to 5-Day Journey?
Now, if the sender picked a more relaxed pace and went with the 3 to 5-day shipping option, that’s how long you should expect to wait. It’s like your package is taking the scenic route to get to you.
Patience is Key
So, bottom line? As soon as you get that “On its way” message, know that Hermes/Evri is on the job, and they’re working hard to get your package to you in the time that was promised. Whether it’s a sprint or a leisurely stroll, your package is on its journey, and it’ll be in your hands before you know it! Keep an eye out, and get ready to welcome your package home!
How to Track an Evri / Hermes Delivery?
So, you’ve got a package on the way and you’re eager to know where it is? No worries, tracking your Hermes (now called Evri) delivery is super easy and I’m here to guide you through it!
Head to the Evri Tracking Page
First things first, grab your device and go straight to the Evri tracking page. This is your go-to spot for all the latest updates on your package.
Enter Your Tracking Number
Once you’re there, look out for the field where you can enter your tracking information. Now, you’ll need your 16-digit tracking number for this part. This number is super important because it’s like the unique ID for your package. Enter this number into the field provided and voila, you’ll get the most recent update on where your package is and what it’s up to.
Got a Calling Card? You Can Use That Too!
Oh, and if you happen to have an 8-digit calling card number from Hermes/Evri, guess what? You can use that to track your package as well. Just enter that number and you’ll be in the loop on your package’s journey.
How to Contact Evri / Hermes?
Need to chat with Evri (you might know them as Hermes)? No problem! They’ve made it super easy to get in touch, and I’m here to guide you on how to do just that.
One of the best ways to contact Evri is through their handy live chat function on their website. It’s quick, it’s easy, and you get to talk to someone right away.
Now, when you go to use the live chat, you’ll notice there are two options available. Which one you choose depends on where your package is going.
Chat Option 1: Staying in the U.K.?
If your package is traveling within the U.K., you’ll want to choose the first chat option. This is specifically for domestic shipments. You can head straight to this chat by clicking on the direct link provided on their website.
Chat Option 2: Going International?
Got a package that’s jet-setting across borders? Then you’re going to want to pick the second chat option, which is all about international orders. If this is the route you need to take, here’s where you can find it.
And a little tip: if you’re reaching out about an international order, make sure you have your order reference ready. It should start with “HRM” followed by 8 digits.
Alright, so we’ve talked a lot about this “On its way” status from Evri (you might still know them as Hermes), and we know it’s a bit on the vague side. But, let’s sum it all up and make sure everything is crystal clear before we finish.
So, when you see that “On its way” alert, what should you think? Essentially, it’s Evri’s way of saying, “Hey, we’ve got your package and it’s in motion!” It’s a sign that everything is rolling according to plan and your package is on its journey.
Now, the big question: when will you actually get to rip open that package and see what’s inside? Well, that depends on the shipping speed that was chosen. It could be as quick as the next day, or it might take a few days. But generally speaking, you should have your package in your hands in just a few days’ time.
And hey, if those few days come and go and there’s still no sign of your package, don’t worry. Remember those live chat links we talked about? They’re your ticket to getting answers. Just hop on a chat, whether it’s for a domestic or international shipment, and start asking away. Evri’s team is there to help and make sure you know exactly what’s happening with your package.
So, there you have it. While “On its way” might be a bit vague, it’s a good sign, a thumbs-up from Evri saying your package is on the move. And if you ever feel stuck or just need to know more, those live chat links are your best friends. Here’s to fast and easy deliveries, and getting all your packages safe and sound!