How to Clear Cache on Samsung TV (Try This FIRST!)

David Hughes
By David Hughes 8 Min Read

Have you ever noticed your Samsung TV getting a bit slow or acting weird? Well, there’s a simple trick to make it work like new again: clearing out its cache. Think of the cache like a closet where your TV stores stuff it needs quickly. But sometimes, this closet gets too full and your TV can’t find what it needs fast enough.

Here’s the thing, though – finding where to clear this cache on your Samsung TV can be like searching for a hidden treasure. It’s tucked away in the TV’s menu, and the spot where it’s hidden can be different depending on the model of your TV.

Don’t worry, though! I’m going to guide you through some really easy ways to clean out that cache on all kinds of Samsung TVs. Just follow along, and we’ll get your TV zipping along in no time!

How to Clear Cache on Samsung TV

1. Quick Restart with the Remote

The easiest way to give your Samsung TV a quick refresh is by using your remote. Just press and hold the power button for about 20 seconds until the TV restarts. This simple step can clear up a lot of issues!

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2. Using Device Care for a Deep Clean

If you’ve got a Samsung TV from 2020 or later, it probably has a cool feature called Device Care. It’s like a health check-up for your TV. To use it, press the Home button on your remote, then go to Settings > Support > Device Care > Start Device Care. This will scan your TV and fix any issues like a blurry screen or not enough storage space.

3. Manage Your Apps

While in Device Care, you can also manage your apps. This means you can delete apps you don’t use and clear out the data and cache for each app. Don’t worry, clearing the cache won’t erase your login info, but you might need to sign in again.

4. For 2019 and Later Models

Got a Samsung TV from 2019 or later? Use the TV Device Manager by going to Settings > Support > Self Diagnosis > TV Device Manager. This is another great tool to keep your TV running smoothly.

5. When Options Are Greyed Out

Sometimes, you’ll see that Device Care or Self Diagnosis options are greyed out. This usually means there’s an app running in the background. Just hit the exit button on your remote to close any open apps, and you should be good to go.

6. Resetting the Smart Hub

The Smart Hub is like your TV’s app store. If you need to, you can reset it to factory settings. Go to Settings > Support > Self Diagnosis > Reset Smart Hub. Enter your PIN (default is ‘0000’) to reset it. Remember, this will log you out of your Samsung account and reset your app settings.

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7. The Unplug Method

Another way to clear the cache is by unplugging your TV for a full 60 seconds. Make sure to also press and hold the power button on the TV (not the remote) for 30 seconds while it’s unplugged. This helps to reset the TV’s internal system.

8. Keeping Your TV Updated

To avoid issues, always keep your TV’s software updated. Go to Settings > Support > Software Update > Update Software. This keeps your TV running the latest version of its operating system.

9. Factory Reset: The Last Resort

If all else fails, you can do a factory reset. This will return your TV to its original settings like when you first bought it. Just go to Settings > General > Reset and enter your PIN. This will reset everything except your network settings.

10. No Remote? No Problem!

If you can’t find your remote, you can still reset your TV. Use the power button on the TV itself to navigate to the reset option. Or, you can plug in a USB keyboard or use the Samsung SmartThings app on your smartphone to control your TV.

11. Using a Universal Remote

Finally, if you have a universal remote, you can program it to work with your Samsung TV and use it to navigate the menus and settings.

Contact Samsung support

Sometimes, even after trying all the tricks, your Samsung TV’s cache just won’t clear. If that’s the case, don’t worry – Samsung’s support team is there to help!

Samsung offers different ways to get support. You can choose from having a technician come to your home or sending your TV to them. Each option is designed to make things easier for you.

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The cost for getting help from Samsung can vary. It depends on what’s wrong with your TV and whether it’s still under warranty. If your TV is still covered, you might not have to pay anything!

The best part about contacting Samsung support is that you’ll have a certified Samsung technician looking at your TV. They’re the experts, so you know your TV is in good hands!

Wrapping It Up: Making Your Samsung TV Run Like a Dream

So, you want to get your Samsung TV running smoothly again, right? Here’s a recap of the easy fixes you can try:

  1. Quick Restart: Hold down the power button on your remote for 20 seconds until the TV restarts.
  2. Smart Check-Up: Use the Device Care or Self Diagnosis tool in the Settings under Support.
  3. Tidy Up Your Apps: Clear the app cache in Manage Storage to free up memory.
  4. Smart Hub Reset: Give your Samsung TV Smart Hub a fresh start.
  5. The Unplug Trick: Unplug your TV and let it rest for 60 seconds or more.
  6. Software Updates: Keep your TV up-to-date with the latest firmware.
  7. Factory Reset: As a last resort, completely reset your TV to its original settings.

These steps work like a charm for most Samsung TVs. They’re your go-to solutions for making your TV run better.

If you’ve tried everything and your TV is still not cooperating, it’s time to call in the pros. Reach out to Samsung’s support. Their trained technicians are ready to dive in and fix any tricky problems.

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Meet David, the tech blog's brilliant author and copywriting expert. With a profound passion for technology, David's captivating articles on tech, Android, Windows, internet, social media, gadgets, and reviews are the epitome of excellence. His expertise in crafting compelling content combined with his love for all things tech make him a formidable force in the industry.
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